Some of the information below is specific to Hardwood Floors treated with Waterlox brand products because we use these products exclusively in our Hardwood Floor Refinishing service.
What are these gaps in my floor?
In the installation and repair process, filler may be applied. Unfortunately, it is not possible to fill every space. As time goes on, the floor will open and close with the weather showing more or less of these gaps. "White floors" show this condition more than other flooring surfaces.
When my hardwood floor is installed, what should I do in preparation?
First, you'll want to have all of your furniture, pictures, and draperies removed from the rooms that will be sanded. Appliances, pianos, and toilets should also be removed. If necessary, our crew will move these items for a small fee. We perform these services at the owner's risk, and we will not be responsible for any damages incurred either hidden or obvious. To minimize any damage you do have the option to hire 3rd party services to take care of items of concern.
Make certain any and all of your pets are confined to another area while the team is working. We cannot be responsible for pets leaving the house. Our crew tries to confine dust created by sanding by sealing off rooms with plastic and adhesive tape or pins. Advice your painter that some touch-up work may be necessary at the completion of the flooring project.
Is there such a thing as a dust free finish?
Without a spraying application that is used in furniture finishing, a bubble free dust free surface is not 100% possible. Our application techniques produce a wonderful, easy to clean surface that is applied to protect the wood floor from dirt and moisture. The equipment we use incorporates commercial dust filtration systems which really means it dramatically reduces airborne dust partials, but is not 100% which most competitors over sell.
What are these dark spots on my hardwood floor? How do I fix them?
Dark spots could correspond to any number of issues with your hardwood floor. Let's start with some of the negative issues.
Dark spots can be the result of water damage, potted plants that have sat too long without sufficient covers, and even pet stains (urine). In many cases, the following types of damage cannot be resolved by sanding the surface. Often times, the only remedy is to replace the wood in the affected areas.
Is it time to re-coat my hardwood floors?
This is a difficult question to answer as everyone has different wear and tear patterns on their floors. But here are some general guidelines for considering whether or not to re-coat your hardwood floors.
Kitchens, bathrooms, and other high traffic areas that may be affected by water damage should be inspected once a year. Other rooms need only to be inspected once every three to five years.
You should call for an inspection if you notice that dirt is entering the grain of the wood. You should also call for an inspection if your floor becomes difficult to clean.
If you maintain the protective finish of your floor, the need for a complete refinish can be minimized or even eliminated.
Are there any general guidelines for cleaning and dusting a hardwood floor?
Cleaning and maintenance of a Waterlox finished floor.
After the Waterlox Original Tung Oil finish has dried and cured for at least 7 days, cleaning may be performed. For floors, we recommend using a broom, damp mop or microfiber mop on the surface as needed.
When a heavier cleaning is required for floors, we suggest any of the following methods:
Waterlox Original Cleaner Concentrate (following the directions on the label). We do NOT recommend the use of other wood coating manufacturer’s cleaners as these have been proven to damage all types of wood finishes including Waterlox Original Tung oil finishes; or A damp mop with a maximum mixture of 1 - 2 oz. of white vinegar to 2 gallons of warm water; or Non-abrasive diluted household cleaner (stay away from ammonia and/or bleach products); or Murphy’s Oil Soap® can be used, but will tend to reduce the gloss by leaving a film on the surface.
After cleaning any surface finished with Waterlox Original Tung oil finishes, rinse with clear water.
Avoid ammonia-based cleaners and products containing wax or acrylics, and try to prevent water from pooling or standing on the surface for long periods of time. We believe wax creates time-consuming maintenance issues, scuffs easily, leaves water spots and attracts dirt. The wax also makes it difficult to recoat your wood surface with Waterlox when necessary. Even though waxes are compatible with Waterlox finishes, we don’t recommend using them for the aforementioned reasons.
What are some simple tasks I can do to protect my hardwood floors?
First, invest in a good quality floor mat for each entrance of your house. This will stop 90% of the dirt generated by incoming traffic from etching your hardwood floors.
Place work mats or throw rugs in front of your kitchen sink and other high traffic areas. This will reduce premature wear and damage in addition to making it easier on your feet.
Avoid wearing high heels shoes on your hardwood floors. Heels without pads may create indents on your floor.
Use wide plastic or felt floor protectors on all of your furniture legs. This will prevent scratching. You may want to check these protectors periodically for embedded dirt.
Along these same lines, when moving furniture, make sure to lift and place items in their new locations. Do not slide your furniture across the floor.
Finally, consider an appliance dolly for heavy items. If you don't have access to a dolly, you can use a clean scrap of carpeting with a piece of plywood on top of it as a dragging tool.
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